Case Tracking

Case Tracking keeps you informed every step of the way. From the moment you log an issue until resolution, you’ll always know the current status, progress, and next steps.

How It Works

  • Log your issue with the organization or service provider.
  • Track your case as it moves from logged → submitted → escalated → resolved.
  • Update case details and journal entries as new developments occur.
  • Monitor overall progress with a visual status bar.

Clear Status Updates

Know exactly where your case stands with real-time progress tracking.

Timeline of Events

Combine status changes with your journal for a complete case history.

Resolution Focused

Track until closure, ensuring no case gets forgotten or ignored.

Stay on top of your cases

Log an issue today and track it from start to finish — all in one place.