Terms of Service

1. Introduction

Welcome to EscalateIt. By accessing or using our platform, you agree to these Terms of Service. If you do not agree, please do not use EscalateIt.

2. What EscalateIt Provides

EscalateIt helps Canadians organize complaint records, track related information, and generate professional communications using AI assistance. EscalateIt is not a law firm and does not provide legal advice. Any documents generated are suggestions and should be reviewed before use.

3. Acceptable Use

• Do not use EscalateIt to submit fraudulent complaints.
• Do not attempt to misuse or overload the platform.
• Do not use AI-generated content for unlawful purposes.

4. Disclaimers

EscalateIt is provided on an “as is” and “as available” basis. We do not guarantee outcomes when sending complaints to third parties or organizations. We are not responsible for any actions taken based on AI-generated content.

5. Limitation of Liability

To the fullest extent permitted by law, EscalateIt Solutions Inc. shall not be liable for any indirect, incidental, or consequential damages arising from use of the platform. Our total liability is limited to the amount you paid, if any, to use EscalateIt.

6. Governing Law

These Terms are governed by the laws of Canada and the province of Ontario. Any disputes will be handled in the courts of Ontario, Canada.

7. Contact Us

If you have any questions about these Terms, please contact us at info@escalateit.ca.